FREQUENTLY ASKED QUESTIONS
WHICH STATES DO YOU SERVICE?
We currently only service patients located in Georgia. You must be physically located in Georgia at the time of your appointment. Membership does not require you to reside in Georgia.
DO YOU ACCEPT HEALTH INSURANCE?
We do not accept insurance for our visits. Your insurance can be applied to your prescription at your local pharmacy. However, insurance coverage does not guarantee prescription coverage. If you are interested in insurance coverage of your prescription, it is recommended that you contact your insurance company for prescription costs prior to booking your initial consult. If prescription costs are not covered by insurance, the patient may choose to pay the pharmacy price but consultation and membership payments are non-refundable and non-transferable.
HOW MUCH WILL MY PRESCRIPTION COST?
Prescription costs are not included in the consultation or membership fees. Prescription costs are managed by the pharmacy. You will be expected to provide payment for prescriptions upon pick-up at the pharmacy. The drug manufacturers offer self-pay pricing which is subject to change. Self-pay pricing for Wegovy. Self-pay pricing for Zepbound.
WILL YOU APPEAL PRESCRIPTION DENIALS FROM INSURANCE COMPANIES?
We do not provide appeal services for prescription denials from insurance companies.
HOW MUCH WILL MY LABS COST?
Labs costs are not included in the consultation or membership fees. Annual lab results are required for participation in the program. If you have completed labs elsewhere in the past year, you can upload your results into the portal. If the necessary results are available, additional labs are not required. If you do not have access to your lab results or you have not completed labs in the past year, we can provide you with a lab order. Please email us if you have further questions regarding specific labs and pricing.
WHAT IS YOUR CANCELLATION POLICY?
Yes, you cancel your membership at any time. No contracts or minimum commitment required. Memberships must be canceled by the 10th of the month to avoid being billed on the 25th of the month.